How Union Law Group Increased Leads by 233% and Reduced CAC by 40%

Sobre Union Law Group

Union Law Group is a law firm specialized in immigration that provides legal advice to Latinos in Tijuana and San Diego, with a human approach and in their own language.

The Challenge

  • Poor measurement of previous results: The client was not clear about the real impact of their previous advertising campaigns.
  • Limited use of CRM: The CRM was not optimized, affecting lead tracking and communication with potential customers.
  • Reduced budget: Advertising in two countries with different CPM costs presented a challenge in effectively distributing the advertising budget.
  • Negative previous experiences: Incorrect configurations from previous campaigns generated distrust in management.
  • Limited approval for third-party generated content: The use of UGC was not allowed, limiting creativity and personalization of campaigns.

Strategy and Services

Solution

  • Complete redesign of the website: To optimize the user experience and improve conversion.
  • Automation on WhatsApp: Implementation of yarns, centralizing communication and lead tracking.
  • Meta and Google Ads campaigns: Precise segmentation to attract the right audience in both countries.
  • Constant feedback with the customer's team: Daily collaboration with customer service to improve lead tracking.

Creative examples

Results

Results

  • Monthly Leads: Increase from 120 to more than 400 leads per month.
  • Scheduled appointments: They were achieved between 40 and 60 quotes scheduled monthly through marketing efforts.
  • Customer Acquisition Cost (CAC): Reduction of 40%.
  • WhatsApp Optimization: WhatsApp became the most effective channel for connecting with the target audience, increasing the interaction and effectiveness of campaigns.

Testimonial

Services
Digital strategy, Whatsapp automation & CRO website
Platforms
META & Google
CAC
-40%
Leads
+333%
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